Privacy Policy

At Smart Refines, accessible from smartrefines.com, protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect personal and non-personal information to provide better services to our users. The types of information we collect include:

  • Personal Information: Name, email address, phone number, and any other details provided through contact forms or emails.

  • Non-Personal Information: Browser type, IP address, device type, and browsing behavior on our website.

  • Cookies: We use cookies to enhance user experience, analyze site traffic, and understand visitor preferences.

2. How We Use Your Information

The information collected may be used for the following purposes:

  • To respond to inquiries, questions, and customer support requests.

  • To process and manage orders or service requests.

  • To send promotional communications, if you have opted in to receive them.

  • To improve the functionality and performance of our website.

  • To monitor website usage trends and analyze statistics.

3. How We Protect Your Information

We implement various security measures to maintain the safety of your personal information, including:

  • Encryption protocols for sensitive data transmission.

  • Secure servers to store personal information.

  • Restricted access to personal information to authorized personnel only.

4. Sharing Your Information

Smart Refines does not sell, trade, or rent your personal information to third parties. We may share your data only under the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website and delivering services, provided they agree to keep your information confidential.

  • Legal Requirements: If required by law or in response to a valid legal process, such as a court order.

5. Cookies and Tracking Technologies

Cookies are small data files stored on your device. We use cookies to:

  • Improve your experience on our website.

  • Analyze site traffic and usage.

  • Provide personalized content and recommendations.

You can choose to disable cookies through your browser settings. However, some parts of our website may not function properly without cookies.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Accessing the information we hold about you.

  • Requesting corrections or updates to your personal data.

  • Opting out of receiving marketing communications.

  • Requesting deletion of your personal data, where applicable.

To exercise your rights, please contact us at smartrefines@gmail.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Thank you for trusting Smart Refines with your information. We are committed to safeguarding your privacy and ensuring a secure experience on our platform.